Returns & Warranty

Melani Wholesale

Damaged, Missing, or Incorrect Items

Customers should inspect all shipments promptly upon delivery.

Claims for damaged, missing, or incorrect items must be reported to Melani Collection LLC within 7 days of delivery.

Please include the order number, product item number, description of the issue, and photos of the product, packaging, and shipping label when available.

Melani Collection LLC may, at its discretion, offer a replacement, repair, credit, refund, or other resolution after reviewing the claim.

Returns, Exchanges, and Cancellations

Returns and exchanges are subject to approval by Melani Collection LLC. Products may not be returned without prior authorization.

Returned products must be unused, unworn, unaltered, properly packaged, and in resalable condition unless the return is due to an approved defect or shipping issue.

Custom orders, special orders, discontinued items, clearance items, altered products, display items, and final-sale products may not be eligible for return or exchange.

Order changes or cancellation requests should be submitted as soon as possible. Melani Collection LLC may not be able to change or cancel an order after processing, production, packing, or shipment has begun.

Warranty Disclaimer

Melani Collection LLC strives to provide quality products and accurate product information.

Except as expressly stated in writing, products are provided "as is" and "as available." To the fullest extent permitted by law, Melani Collection LLC disclaims all warranties not expressly provided in writing, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

This disclaimer does not limit any rights that cannot be waived under applicable law.

Contact

Melani Collection LLC

Email: wholesale@melanicollection.com
Phone: (808) 888-2002

2250 Kalakaua Avenue, Ste 405
Honolulu, HI 96815